|The security and protection of our customers' personal information is our top priority and is especially important in our business of fine jewelry. We have a team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information.
The Information We Need to Process Your Order
You explicitly provide information via:
New Account Form or Contact with Customer Service
To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and Pure Carbon customer service representatives. (NOTE: We would be obligated to disclose individual personal information if Pure Carbon were to be subpoenaed or ordered by a court of law.)
Other Information We Collect
Should you contact us through our feedback form, we require your name and email address only to send you a reply.
If you use the form to send comments about your shopping experience at Pure Carbon, we may include the comment with your name in our Customer Testimonials section.
Personal Information is Not Shared
Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.
Our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.
Account Changes and Deletions
If you would like to delete your account, please contact us and include the email address with which you registered. We will send a confirmation request to that email address and upon receiving your reply, delete your account.
If you have any questions or comments regarding this statement, please contact us
For any inquiries, please contact us